Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has altered its size classifications for women's and children's garments but did not contact every member regarding the update.
Social Media Reaction
Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.
The company said the updated approach better aligns with comparable marketplaces.
The platform has recommended to check their listings and adjust the sizing manually when needed, causing user dissatisfaction.
Sizing System Modifications
Previously, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was formerly size 12 but is now a UK 16-18.
Shopper Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, located in Scotland, stated items she posted featuring size 14 markings were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she stated.
Platform Context
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: earlier, the service retracted a modification to its shipping options following member complaints.
